Privacy Policy

1. Introduction

Friendly Help ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform.

2. Information We Collect

We may collect the following types of information:

• Account Information: When you register, we collect your email address, username, and password.
• Profile Information: Information you add to your profile, such as a profile picture and bio.
• Content: Tasks you create, submissions you make, screenshots you upload as proof, and other content you submit through the platform.
• Device and Usage Data: We collect information about your device, browser type, IP address, and how you interact with our platform.
• Cookies and Similar Technologies: We and our partners (including Google) use cookies and similar tracking technologies to serve ads and analyze usage.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform
• Process transactions and manage your account
• Send you notifications about tasks, submissions, and platform updates
• Detect, prevent, and address fraud and abuse
• Comply with legal obligations
• Serve personalized advertisements through Google AdSense

4. Google AdSense and Cookies

We use Google AdSense to serve advertisements on our website. Google and its partners use cookies to serve ads based on a user's prior visits to our website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our sites and/or other sites on the Internet.

You can opt out of personalized advertising by visiting Google's Ads Settings. You can also learn more about Google's privacy practices at Google's Privacy Policy.

5. Third-Party Services

We use the following third-party services:

• Google Firebase — Authentication, real-time database, and hosting
• Google Fonts — Font rendering
• Cloudinary — Image storage and delivery
• Font Awesome — Icon library
• Tailwind CSS — Styling framework (loaded via CDN)
• Google AdSense — Advertising

Each of these services has its own privacy policy governing their use of your data.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will delete your personal information within a reasonable timeframe, subject to legal retention requirements.

8. Your Rights

Depending on your location, you may have the following rights:

• The right to access your personal data
• The right to correct inaccurate data
• The right to delete your data ("right to be forgotten")
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

9. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us by opening an issue on our GitHub Issues page.